Returns & Exchanges

We want you to be fully satisfied with your Koe Wetzel Store gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn apparel. Please ensure all original tags are attached to be eligible for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned merchandise, your refund or exchange will be processed within 5-7 business days.